FAQ

1. How do I register?

Registration is absolutely FREE & Easy. Go to Register at the top of the page to sign up and follow the instructions.

2. How do I list an item?

Click ‘sell’ on the navigation bar. Follow the step-by-step instructions provided. Don’t forget, using the right keywords is crucial for optimum search results. Choose your keywords carefully.

3. How many listings can I post?

There is no limit to the number of listings you can post.

4. Can I have a picture/photo in my ad?

Yes, you can add photos and images for each listing you post.

5. How much does it cost to list an item?

Nothing. Listing an item is FREE for all. If you want more exposure when listing your item you can select an upgrade. You are sure to get noticed!

6. What is the photo size limit I can Upload?

The max. size limit for each photo uploaded is 5MB (1500 x 1500pixels). If it’s over 5MB you will receive an error message.

7. What if I forget my password?

If you forget your account password, you can request a new password be generated and emailed to you automatically. Once you receive the new password, you can either keep and use it or change it within your account.

8. Can I Promote my Business on the site?

Yes. Please contact us at Office@mysecretwardrobe.com.au

9. Can I leave feedback and rating?

Yes. This is a great tool to find honest, reliable and genuine people.

10. How should I pay for an item I would like to purchase?

We STRONGLY recommend using either cash on delivery or Paypal as the safest method of payment. Please be cautious when making payment directly into a sellers account. Do not make payment via direct deposit unless you are 100% satisfied the seller is legitimate and trustworthy.

11. Cannot find a category to suit my listing?

Just send an email on our contact page and we will add it to our categories once we approve it.

12. How to report an AD or seller or buyer.

If you feel that the ad or a seller or buyer are breaking some rules, you can report it directly to contact@mysecretwardrobe.com.au or by clicking on the Report Button on the listing and write a detail reason. Ad will remain active until administrator checks it out.