While most members of My Secret Wardrobe have good experiences, it’s important to stay alert and educated about how to stay safe.
Don’t Give Out Personal Information
When speaking to individuals online, it’s important to be cautious when giving out information. Never give out your identification or banking details unless you are 100% sure that you’re speaking with the real person. Note: My Secret Wardrobe’s customer service team will never ask for your identification, passwords, or banking details.
Posting Your sold item.
My secret wardrobe recommends when posting your sold item that you use a registered post to keep track of the item and prof that the item has been posted to the buyer. Always send the buyer the tracking number.
Meet in Person Before Paying
A Fraudster’s greatest tool is that online translations are anonymous. Don’t provide any money until after you’ve met them in person and had a chance to inspect the item. We recommend that you meet during the day in a busy, public location like a coffee shop and bring a someone with you.
Choose Safe Payment Methods
Many forms of money transfer can be faked or are hard to reverse should anything go wrong. If you can’t use cash, use safer methods such as PayPal and make sure that the payment has been processed before trading the item.
Trust Your Gut
Sometimes a sale just seems off. If anything isn’t sitting right with you, don’t be afraid to walk away. You are not obligated to follow through with a transaction even if you’ve already agreed to a price.
My Secret Wardrobe is a Marketplace site and not all ads are reviewed before going live to site.
My Secret Wardrobe do not offer any sort of protection for items posted on My Secret Wardrobe. Any emails or websites that talk about such systems are scams, even if they may have the My Secret Wardrobe logo. If you receive any emails promoting these services, please forward the message to us at email@example.com.